Once your order has shipped, you will be notified via email with a tracking number. (Excluding weekends and holidays) After receiving your order confirmation email, please allow 3-7 business days to receive your order. How long does it take to receive my Grill order?Īll Grill orders are processed within 3-4 business days. Any Accessories purchases under $100, shipping cost will be calculated at checkout.Free ground shipping on accessories that total $100 or more.If you order accessories with any grill purchase, shipping is free.Applying cold water or large amounts of water can severely damage the grill.YES! We offer FREE SHIPPING in the lower 48 states nationwide! Our freight shipping includes a scheduled delivery appointment and lift gate for curbside delivery on all Backyard Hibachi Grills.Flat-Top Grill must be hot when cleaning – always wear protective equipment.Wipe the grease off with a non-scratch pad or cloth.Do not allow product to dry on surface, so adjust the penetration time as needed. Spray Greasestrip Plus degreaser on other exterior grease buildup (such as sides and front of grill) and allow to penetrate the soil for 5 minutes.Return the clean trough/pan to the grill.
Wash in 3-comp sink using Keystone Apex Manual Detergent or other Ecolab detergent solution and hot water. Clean and remove the soil with soaking and scrubbing.
Re-season grill by applying a thin coating of fresh shortening or oil to the grill surface.Squeegee the cleaning solution and soil off the grill and into the grease trough/pan, then wipe the remaining soil off with a damp cloth.For stubborn stains, apply additional Keystone High Temp Grill Cleaner and lightly scrub until all soil has been liquefied. After allowing the grill cleaner to soak for about 1 minute, gently scrub the grill surface using the grill polisher and pad.Do not scrub while applying the grill cleaner. While grill is still hot (325☏ to 475☏ / 163☌ to 246☌) spread a thin coating of Keystone High Temp Grill Cleaner over the entire grill surface.Remove any loosened burnt soils using a grill scraper.
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